Louying Health Technology is committed to providing high-quality health products to users around the world, in order to ensure that customers can get a satisfactory experience when purchasing and using its products. The after-sales policy mainly includes return and exchange policy, quality assurance and maintenance services.
Return and Exchange Conditions: If the product purchased by the customer has quality problems, the customer has the right to request a return or exchange. This includes but is not limited to product damage, functional failure, wrong or missing goods, etc.
Return and exchange process: Customers need to contact the store where they purchased the product first, explain the situation and request a return or exchange. The store dealer will complete the subsequent return and exchange process based on the actual situation to ensure that customers can handle related matters smoothly.
Product quality commitment: Louying Health Technology provides quality assurance for the health care products it sells. These products undergo strict quality testing and certification to ensure compliance with relevant national standards and regulations.
Warranty period: The specific warranty period may vary depending on factors such as product category and purchase time. Customers can consult offline stores or check the product manual to learn about the detailed warranty period and warranty terms when purchasing.
Repair policy: For products with quality problems during the warranty period, our company provides repair services. For products outside the warranty period, our company also provides paid repair services to help customers solve problems in product use.
Repair process: Customers can contact the repair service through our company's offline stores, and the offline stores will hand over the product to our company for repair. Our company will provide customers with repair plans based on the specific circumstances of the product and complete the repair work as soon as possible.
Keep receipts: When customers purchase our company's products, please be sure to keep the purchase receipts, product manuals, warranty cards and other relevant information so that you can enjoy after-sales service when needed.
Timely contact: If customers encounter any problems during use or need after-sales service, please contact the store where you purchased the product in a timely manner. Our company will wholeheartedly provide customers with satisfactory service.
Louying Health Technology provides a complete after-sales policy to ensure that customers can have a satisfactory experience when purchasing and using its products. When purchasing our company's products, customers must be sure to understand and comply with the relevant after-sales policy so that they can smoothly enjoy after-sales service when needed.